Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-quad-biking-dubai.terratrek.net! We, Desert Quad Biking Dubai (hereafter referred to as “we,” “us,” or “the Company”), are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of information about our users in compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://desert-quad-biking-dubai.terratrek.net
  • Any mobile or desktop applications developed by us
  • Online services and products offered through our platform
  • Interactions between users and our team via emails, calls, or text messages

Please note that this policy does not cover third-party platforms, apps, or services linked to our website but operated independently. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Use our applications and services as authorized users, accessing personal accounts and profiles.
  2. Visit our websites linked to this policy, exploring content and features.
  3. Engage in communications with us, including receiving newsletters, promotional emails, or direct calls/texts.

Personal Data Collection

We collect a range of personal information from users, which can be categorized as:

  • Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords.
  • Payment Information: Data related to financial transactions, including credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Personal financial details used for subscription plans or purchases.
  • Purchase Information: Records of products or services bought through our platform, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to enhance user experience and analytics.
  • Location Data: Geographic location data provided by users’ devices when interacting with our apps or websites.
  • Feedback: User-generated content, such as reviews, comments, or survey responses.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless experiences.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, interactions with our digital services, and automated technologies used to improve functionality. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on a user’s device by websites or apps for various purposes:

  • Strictly Necessary Cookies: Essential for basic functionalities like account login and navigation.
  • Preference Cookies: Memorize user preferences for improved user experience.
  • Analytics Cookies: Track website usage, enabling us to understand and enhance our services.

Users can access and manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Your Rights (Depending on Your Location)

The privacy laws in different regions grant users various rights regarding their personal data:

  • Access: The right to request a copy of your personal information held by us.
  • Rectification: Ability to correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request for the deletion of your data, under certain circumstances.
  • Restriction: Limitation on how we process your data.
  • Portability: Right to receive your personal data in a structured format, portable across services.
  • Objection: Ability to object to the processing of your data, except where we have compelling legitimate grounds.
  • Non-Discrimination: Protection from decisions based solely on automated processing.
  • Appeals/Complaints: Right to lodge complaints with relevant supervisory authorities.

To exercise these rights or for any data-related queries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant modifications will be announced on our website with an updated effective date. We encourage users to review this page periodically for any changes.

Contact Information

For any questions, requests, or concerns regarding privacy, data protection, or unsubscribing from communications:

  • Email: [email protected]
  • Address: Desert Quad Biking Dubai, [Street Address], [City], [Postal Code]